Kalani Deacon has represented us as our real estate agent/broker for over a decade, and through several real estate transactions. He provided management services for Hawaii rental property when we were residing on the mainland, and handled often complex lease negotiations, releasing us from obligations when tenants did not work out, and taking care of all the day-to-day maintenance, community association, repairs and renovations that occur when one is an out-of-state owner.
When we retired, and returned home to Hawaii he found us a qualified buyer for our Honolulu rental property in the midst of a depressed market (he was our agent in the purchase of that property, almost a decade before), and expedited a quick turnover that allowed us to seek our retirement home on the Big Island of Hawaii. Then, acting as our buyers agent in the purchase of our existing condominium unit he sheparded us through a complex bank-owned purchase process.
He never pushed, coerced, or pressured us. He allowed us time to pester, nag, and ask questions ad infinitum. He provided copies of documents, took time to explain the oft-complex verbiage and potential pitfalls of the real estate and financial industry language. He is a 'quick study', and when he did not know something, he admitted such, and found out what he needed to know to keep the various parts of a sometimes complex process moving forward to fruition.
He has always been professional and patient in answering our myriad questions. He took the time to provide recommendations, and fully supported our decisions, even when they were counter to his professional advice. He took time to meet with other professionals in ancillary businesses to further explore other areas of consideration and importance to us.
Through his extraordinary efforts and perseverance in the face of surprises and complications, some anticipated, some which could have not been foreseen by anyone, we were able to make a move from Montana, through Honolulu to Kailua-Kona, on the Big Island. From the date of our retirement in Montana to moving into our new (and probably final) home in Kona took a total of eleven weeks! At no time did he ever express frustrations with our requests, even when our decisions caused him ‘do-overs’ and extra work, including early and late hour phone and electronic communications caused by divergent time zones. Through it all, he kept up our spirits through his own friendly, cooperative nature and ‘can-do’ attitude, and thanks to his extraordinary efforts and careful attention to detail, we are now residing in our new Hawaii home.
He has exhibited a secure understanding of the complexities of inter-state real estate purchases, and has from many Hawaii transactions (sales and rental management) a solid understanding of military family deployment requirements, dependent family stresses, and 'new kid on the block' acculturation problems. Being born and raised in Hawaii, and educated on the mainland, he is in a unique position to understand not only the unique Hawaii real estate market, but the sometimes confusing cultural, language, and communication idiosyncrasies of our island state.
Mahalo nui loa, Kalani Deacon!
NOTE: Due to site limitations I have been able to input only the most recent date and activity, in what has been a long and profitable relationship.